第68章 不大愉快的沟通(1 / 2)
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小宗跟高麦子汇报了山南职院的业务员挖金鹰墙角的事,这种还没过河就想拆桥的行为,让高麦子的内心十分愤慨。
小宗走后,麦子暗自思忖:跟山南职院的合作是由发展部牵头推进达成的,现在发生挖墙脚这种近乎流氓无赖的行为,实在是出人意料!如果任由山南职院这种做法发展下去,金鹰几十年呕心沥血、披荆斩棘才建立起来的销售网络岂不都成了为他人作嫁衣裳?抛开职业操守的大话不说,自己跟发展部的员工殚精竭虑,苦心经营,能一步一步走到今天也是非常不易!他们把客户挖走了,发展部还怎么去做业绩?他们这么做事,岂不是贪天之功为己功?
麦子越想心里越生气,她觉得自己首先要跟王国庆副总汇报。同时,作为一个部门负责人,在遇到问题跟领导汇报之前,至少该拿出自己的一些主张和建议,总不能只会上传下达,当传声筒。可是,自己对此事的诸多细节还未了解清楚,如果就这样匆匆忙忙去跟领导汇报,倘若领导问一些详情,自己一无所知,那要你这个部门负责人有什么用处呢?干脆领导大事小事都包圆得了!
想到这儿,麦子抄起电话,给小宗打了过去。她告诉小宗:天津客户既然是金鹰的老合作伙伴,那就充分利用这个条件,从他那儿摸清山南职院挖金鹰墙角的业务员姓甚名谁?打过几次电话?都是什么时间打的?——尽快了解清楚后,然后把情况汇总发邮件给她!越快越好!
小宗是个伶俐人,完成这样一件事情那简直就是小菜一碟。很快,麦子就收到了小宗的邮件。看完邮件,麦子已经想好了自己要怎么做。她把邮件打印一份,然后拿着去找王国庆副总。
王国庆办公室门开着,能看到有客人在跟王总交谈。麦子正犹豫要不要进去,王国庆站起来,冲麦子招手,大声说道:“小高,有事吗?快进来!”然后又转脸冲那客人说:“老吉,先就这样吧!咱们以后再说。”
那个老吉大约五十来岁,头发却是全白,他从沙发上站起来,一边说着感谢的话,一边往出走,王国庆作势送他,却并未移步。
待老吉走出门,王国庆把门虚掩上,摇摇头做了个无奈的表情,然后就看向麦子。
麦子把事情经过说了一遍,然后把打印的邮件给王总。
王总浏览一遍邮件,麦子从他脸上看不出任何情绪,心想王总还真是老江湖,居然能如此得失不惊!
王总微笑着看看一脸愤慨的麦子,慢条斯理地说:“这也不是什么奇怪的事情,市场经济嘛!事情都搞清楚了?”
“搞清楚了。给天津客户打电话的是山南职院校办工厂的业务员刘海鹏,此外还有一个叫冯胜的,此前也给咱们的客户打过电话。一共打了七次。他们拿出厂价跟咱们的销售价作比较,动摇咱们的客户。好在咱们的客户还比较忠诚,暂时还没有人避开咱们直接去找山南职院要货。”麦子回答道。
“你有什么想法?”王国庆直截了当地问麦子。
“我的想法是就山南职院这样的地方,并不具备多大产能,也就只能生产这类技术含量不高的产品,而市场上这类产品的生产厂家太多了,大到国企小到私企,甚至小作坊,都能做出这种东西来。——无非就是咱们现在销路打开了一些,那边的人看着这点利润眼红罢了!我想直接跟他们耿院长打电话,告知耿院长他们业务员的这些行径。先看他们自己怎么处理吧!”
王国庆微笑着看着麦子,问了一句:“你准备直接找耿院长吗?”麦子正自义愤填膺,没有注意到王总的语气,继续慷慨陈词:“告知耿院长,表示我们非常遗憾。——如果没有战略合作协议,金鹰不可能把客户的详细资料给他们职院,给是源于对同盟者的信任,但因此而招致同盟者背后做手脚、甚至背叛,相信这不是双方所希望的。”
王国庆未置可否。他凝神听了会儿,似乎欲言又止,但最终没说什么。等麦子说完,他才语气缓慢地说道:“嗯!任何事情,沟通是第一位的!可以先按照你想的去做。我也会把此事跟上边汇报,企业之间的合作是有原则和底线的,不可能任由某些人胡作非为。耿院长也绝对不会同意这种做法的!你有耿院长的联系方式吗?”
“发展部主要跟他们的生产部打交道,跟耿志明院长从没联系过,也没他手机号,但是有他办公室电话。”麦子回答。
“嗯,公事公办,就打办公室电话最合适。”王国庆不疾不徐地说。